At Medcovet, we understand the importance of visual information in managing pet healthcare cases. This article guides how to utilize the photo and video upload feature effectively within our system.
Overview of the Photo/Video button in Cases: Each case in our system includes a button for photos and videos. This feature is designed to provide a comprehensive view of the pet's condition and progress.
Role Clarification: It's important to note that as a veterinary professional, you do not have the capability to upload photos or videos directly through this button. This functionality is reserved exclusively for pet owners.
How Pet Owners Use This Feature:
Uploading Photos and Videos: Pet owners can easily upload photos and videos of their pets via the Medcovet mobile app. This process is user-friendly and designed to be accessible for all our clients.
Viewing Uploaded Media: Once uploaded, these visuals are immediately available for you to view in the respective case section. This allows you to get a better understanding of the pet's condition and any specific concerns raised by the owner.
Accessing Uploaded Media: You can view these photos and videos by clicking on the provided button in each case. This access enables a more informed decision-making process regarding the pet's health care plan.
Conclusion: The photo and video feature is a valuable tool in the case management process, enhancing communication between pet owners and veterinary professionals. While you cannot upload media yourself, viewing owner-uploaded content can provide crucial insights into each case. If you have any further questions or need assistance with this feature, please don’t hesitate to contact our support team.