How can I reset a user's progress?
Erin Kelly avatar
Written by Erin Kelly
Updated over a week ago

You may want to reset a user's quiz answers so that they can take your quiz again.

There are two ways to do this:

  1. Ask the user to sign up again with a different email address:

    This method will retain the user's progress under the old email address.

  2. Delete the user from your MemberVault account and ask them to sign up again:

    This method erases all of the user's data from your MemberVault account.

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Questions? Reach out to us at, within our Facebook group, The MV Collaborative, or via chat support within your admin account (not sure how to log in? look up your account here).

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