Short answer, no.
MemberVault doesn’t send any emails on your behalf, and the reason for this is that we’d like you to have full control over communications with your clients and customers.
Although we don’t send any emails, your member will receive a confirmation message right from within the platform and can access the product right away without having to check their email.
The most important thing you need to know is that anytime someone purchases or signs up for your product, MemberVault will automatically create their username and password, and it defaults to the user’s email address.
That said, we still recommend sending them an email with their access details so they can save this for future reference. To do this, you’ll need to use our Actions feature to trigger the email once people sign up for your product.
Then, in your welcome email, you’ll need to add the email personalization tag to ensure your members receive the correct password for their accounts.
For example, you can note the following if you’re using ActiveCampaign:
Login link: https://yoursubdomain.mvsite.app
Username: %EMAIL%
Password: %EMAIL%
Not using ActiveCampaign? Be sure to check your email service for the correct Email merge tag/field.
Need help with writing the welcome email? We have a swipe copy you can use! Click your email service below to get started:
Kit (formerly ConvertKit)
Related Articles:
Action Triggers - What Does Each One Mean?
How to Trigger an Email in Your Email Service Using Actions
Using Actions to Apply Tags, Send Yourself Notifications, Give Product Access, etc.
How to Give a User Access to a Product or Multiple Products Using Actions
Questions? Reach out to us at hello@membervault.co, within our Facebook group, The MV Collaborative, or via chat support within your admin account (not sure how to log in? look up your account here).