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AI Mention Clustering

Understanding Mention Clustering in Mentionlytics

Gabriela avatar
Written by Gabriela
Updated over a year ago

What is Mention Clustering?

Mention Clustering is a powerful AI-driven feature in Mentionlytics that helps you organize and analyze mentions efficiently by grouping similar ones into clusters. These clusters are created based on shared context, themes, or keywords, providing you with a streamlined way to monitor trends, assess sentiment, and draw actionable insights from large volumes of mentions.

Whether you're tracking your brand, competitors, or campaign performance, Mention Clustering ensures that you spend less time sorting data and more time making impactful decisions.

What Does Mention Clustering Do?

Mention Clustering consolidates mentions into meaningful groups, allowing you to focus on the bigger picture rather than individual posts. Each cluster provides a clear overview of related mentions, helping you:

  • Quickly identify trending topics.

  • Monitor sentiment around key conversations.

  • Manage irrelevant mentions efficiently.

  • Generate summarized insights with ease.

With additional AI functionalities, Mention Clustering now offers even more ways to optimize your analysis and reporting workflows.

Key Features of Mention Clustering

1. Generated Summaries

  • Clusters are enhanced with AI-powered summaries, offering a concise overview of their content.

  • You can customize the summary language through the AI Summary Language dropdown.

  • Choose between Shorter or Longer summaries depending on your needs

Optionally disable summaries to view one representative post per cluster instead.

2. Language Flexibility

  • Summaries adapt to the content language of each cluster, ensuring relevant and context-aware insights.

  • You can manage the default language settings through the app’s Settings → Notification → SIA Summarization Language menu.

3. Advanced Sentiment Analysis

  • Sentiment metrics are integrated within each cluster, helping you gauge public perception quickly.

  • Bulk sentiment corrections allow you to adjust sentiment classifications for multiple mentions simultaneously.

4. Efficient Mention Management

  • Quickly eliminate irrelevant mentions grouped into clusters.

  • Apply tags or assign labels to grouped mentions in bulk for better organization.

5. Daily Summarization by SIA

  • Automatically receive a summary of the past 24 hours each morning at around 7:30 AM.

  • Summaries highlight key trends and topics without requiring you to review individual mentions.

  • Note: Daily summaries require a sufficient number of mentions with shared context to form clusters.

6. Customizable Clustering

  • Adjust the clustering strictness to suit your needs, from broad themes to highly specific groupings.

7. Improved Reporting

  • Clustering data is seamlessly integrated into the Clustering Slide in reports, with options to customize summarizations.

  • These slides provide a professional and concise summary of key mentions, perfect for sharing insights with stakeholders.

📺 Watch the video now to see how these features can revolutionize your Mentionlytics experience:

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