The Account Configuration page is the central place to manage your Mentionlytics account settings, team access, and social media authorisations.
It can be found under Settings > Account Configuration. Here's what you can do:
Manage your subscription and usage
Authorize social media for deeper tracking
Add or remove team members
Control AI emotion analysis
Set EMV currency
Configure time zone
1. Account Information
This section contains the core details of your account.
Business Name – Your company or brand name as it appears across the platform and in reports
Industry – Helps Mentionlytics tailor insights based on your sector
What describes you best – Your role (e.g., Marketing Department, Agency) so we can personalize your experience
How did you discover Mentionlytics – Optional field used for onboarding
Subscription Plan – Your current plan (Essential, Advanced, Agency, Enterprise, etc.)
Mentions Quota – Shows how many mentions remain, how many have been deleted, your total monthly quota, and days left in the current cycle. Keep an eye on this to avoid hitting your limit unexpectedly.
Displays:
How many mentions remain
How many mentions have been deleted
Total monthly quota
Days left in the current cycle
This helps you monitor usage and avoid hitting limits unexpectedly.
2. Facebook Authorization
Authorize Facebook Button
This option allows you to:
Access age-restricted pages (e.g., alcohol-related brands)
Collect mentions from Facebook public pages
❗Important: This authorization can be done using a user profile and won't add any page for monitoring.
3. Team & Access Management
From this section you can manage who has access to your account and at what level.
This is useful when:
Adding colleagues
Managing agency clients
Revoking access for former employees
Available Actions
Add new users
Edit user role
Remove access
4. Global Account Settings
These settings apply to how mentions are analyzed across your entire account.
Emotion Analysis
Turn AI emotion detection ON/OFF for all mentions.
When enabled, the system identifies emotions such as:
Joy
Anger
Sadness
Fear
Sarcasm
Neutral
Highlight Mentions
Turn the Highlight option ON/OFF for all mentions.
This allows you to show/hide the highlight of keywords in mentions.
Earned Media Value (EMV) Currency
Select the currency used for EMV calculations
5. Account Time Zone
Your time zone setting determines when daily reports are sent, how date filters work, and when alerts and exports are scheduled.
To change it, simply click on the current time zone and select a new one.
Save All
After making any changes on this page, click Save All to apply them.
6. Social profiles
The Social Profiles area is where you connect specific accounts, pages, or locations so Mentionlytics can collect media content directly from those sources.
Social profiles belong either under Brand Monitoring, Competitors or Marketing leads.
This section tracks only content coming directly from official and public channels, such as:
Facebook Page posts
YouTube channel uploads
TikTok videos
X/Twitter account posts
Google location reviews
Authorizing your own brand's social profiles unlocks more detailed data compared to unauthorized profiles, i.e. a competitor.
IMPORTANT!: Without Facebook authorization, Mentionlytics access to certain social data, especially from your own pages, will be limited. Learn more about authorisations.
What do the status indicators mean?
Post Tracking (checked / unchecked) – Whether the profile is active and Mentionlytics is collecting content from it
Authorize (checked / unchecked) – Whether the account is authenticated.
Some networks (Facebook, Instagram, LinkedIn) require authentication due to platform policies.
Without authorization:
We may collect only limited public data
Comments will be anonymised
You can see more information on authorisations and social profiles here.
👉 For more information, see: Authorizations and Social Profiles
Publishing (checked / unchecked) – Whether the account is connected for publishing via Mentionlytics