Once you've added your review locations, your reviews become available across several areas of the Mentionlytics platform, allowing you to monitor, analyze, and report on customer feedback.
Overview Dashboard
Your Overview dashboard gives you a high-level summary of your reviews, including key metrics and recent activity. This is the best place to get a quick overview of your online reputation.
Mentions
You can also find your reviews in the Mentions section.
In both your Overview Dashboard and your Mentions section, you can:
Read the full review
Filter reviews by date or source
Search for specific reviews
Apply additional filters to narrow down your results
This is ideal when you want to inspect individual reviews in more detail.
Reports
Reviews are also included in your Reports from Advanced plans and above, allowing you to analyze review performance over a selected time period.
Need Help?
If you can't find your reviews, make sure your review locations have been added successfully and have finished syncing. If the issue persists, feel free to contact our support team for assistance.