Review Transactions
You'll be able to see all of your customers transactions on the Overview Dashboard, as well as the Transactions and Application page.
Make sure you click the Refresh Icon in your Dashboard to get the latest status on your customer's payment request. It can take a few minutes for the status to change.
Possible Statuses Include:
Requested
The Payment Request was successfully sent.
Submitted
The Customer has approved the Payment Request
Completed
The Fund Transfer has been initiated.
Failed
The Payment Request email was not successfully delivered, and you should report this to support@acornfinance.com.
Rejected
The Customer has Declined the Payment Request
You can continue with the services when you see the Submitted status.
Recent Activity on Merchant Overview will display most recent transactions made with your customers.
For more robust filtering navigate to Merchant Transactions.
For more details on your customer's loan applications navigate to Merchant Applications.
