There are times when the customer has an open loan balance that's unused, but the services have been rendered.
In this scenario, you have the option to Close the loan, which means that you will not be able to draw more funds from the Loan, and the user can start to pay back the Loan with the Lender.
To do this, find the Application that you'd like to close either on Merchant Overview or Merchant Applications, and click Close.
Example screen of Merchant Overview
Example screen of Merchant Applications
You'll be prompted to confirm closing the Loan. Click Confirm.
A notification banner will display confirming the Loan is successfully closed.
