Upon receiving a Booking Request, it will initially be marked as Pending.
To move forward, you must confirm both the berth availability and the booking price with the boater. This crucial step ensures the boater can make an informed decision, fostering transparency throughout the process and encouraging confidence in advance payments.
Here's how to proceed:
Access a Pending Booking: Navigate to the request tab and select the booking you wish to confirm.
Proceed to Payment: Once you are on the booking page, click on the orange "Proceed to Payment" button located at the top right corner.
Note:A berth must be allocated before this option becomes available.Create charges: Here, you will create charges related to the booking, starting with the berth and followed by basic utilities such as water, electricity, or fuel.
Request Payment: After adding all charges, select them and press "Request Payment." This action sends an automated email to the boater, detailing the costs and enabling upfront payment.
Upon requesting payment, the booking request's status will automatically update to Confirmed. This change signifies to the boater that their booking is available at your marina and that the price has been communicated.
