In this guide, we'll walk you through the intricacies of a booking request so that you can handle them with ease.

First, head to the Requests tab where you'll find all your booking requests waiting for your attention.

Clicking on Requests will lead you to the Pending tab, where all pending requests that require action on your end are listed.

To delve deeper into a pending request, simply click anywhere on the respective bar to explore its details.

Upon entering the Request Details page, you'll find all the essential information neatly laid out for your convenience. Lets explore each section in detail:

Get an overview of the request's status (pending, waitlisted, confirmed, declined or reserved), and the check-in and check-out dates.

Here is where you assign a berth to the booking request by clicking on Change Berth.

The system will automatically show you those available berths that better fits the boat dimensions.

View boat specifications, including a picture, name, type of boat and size.

Access details about the boater, including their name, email, and customer status.

In this section, you'll find a list of all Utilities and Services requested by the Boater during their booking process.

As the service provider, you have the flexibility to either accept or decline these requests based on your current availability and automatically communicating your decisions to the Boater, ensuring they are well-informed and can plan accordingly.

Add relevant comments for further context.

Access and view all documents uploaded by the boater.

Finally, once you're familiar with the request details, you can proceed to manage the booking request as needed, either by Proceeding to Confirm, Waitlisting or Declining it.

Navigating booking requests is now a breeze with our comprehensive guide. Should you have any further questions or need assistance, don't hesitate to reach out. Happy booking management!