Errors can include
An Error Occurred when attempting to: When Creating DeutschePost Shipment! API Error:{"messages":["items[0]: Please provide only 6, 8 or 10 digits, with max. one leading zero."]} Error:The remote server returned an error: (422) Unprocessable Entity.
An Error Occurred when attempting to: When Creating DeutschePost Shipment! API Error:{ "messages" : [ "items[0]: Please provide only 6, 8 or 10 digits, with max. one leading zero." ] } Error:The remote server returned an error: (422).
If you are getting one of the following errors, listed above when shipping with Deutsche Post please check the following:
The address where the order is going to, pay close attention to the Post Code and any non-English symbols.
The error can be caused by a formatting issue with the address for example Deutsche Post requesting the address in a different way to how it's being sent to them.
The Commodity Code against the product(s).
Note: You can use the following Gov.UK site to review the Commodity Codes.
If you have checked this and still getting an issue please raise a new case online and reference the title of this article.