Skip to main content

Deutsche Post - gmpacket_order_item_content_value_min

Tom Higgs avatar
Written by Tom Higgs
Updated over a month ago

If you are unable to create a shipment for Deutsche Post and receive an error message (An Error Occurred when attempting to: When Creating DeutschePost Shipment! API Error:{ "messages" : [ "value: {gmpacket_order_item_content_value_min}" ] } Error:The remote server returned an error: (400) Bad Request). This is because the order has a value in price but one of the products doesn't, the product itself needs a value. To add a value to a product, follow the steps below:

  1. Click Products then Overview.

  2. Search for the product and click Actions then Edit.

  3. Click the Pricing & Size tab.

  4. Add the value of the product in the Price field.

  5. Click Save.

Once you have followed the steps above. Please follow the steps below to Recalculate Order Value From Product Prices:

  1. Click Orders then Overview.

  2. Search for the affected order then click the Tick box to the left-hand side of it.

  3. Open the Bulk Actions drop down and select Recalculate Order Value From Product Prices.

  4. Click Go.

Did this answer your question?