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How to Fix Captions Freezing After Adding More Sentences

Captions Froze

Bahaa Gamal avatar
Written by Bahaa Gamal
Updated over 2 months ago

If your captions freeze after adding more sentences to a moment in your video, try performing a hard page refresh to resolve the issue.

How to Perform a Hard Refresh

πŸ”„ A hard refresh forces your browser to reload the page while clearing cached data.

Keyboard Shortcuts for Hard Refresh

  • Google Chrome (Mac): Cmd + Shift + R

  • Google Chrome (Windows): Ctrl + Shift + R

  • Firefox (Mac): Cmd + Shift + R

  • Firefox (Windows): Ctrl + Shift + R

  • Safari (Mac): Option + Cmd + E (to empty cache)

For more details, check this guide:
πŸ”— What is a Hard Refresh? (How to Do a Hard Refresh in Any Browser)

Need Help?

If the issue persists, contact Minvo Support for further assistance.

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