If your captions freeze after adding more sentences to a moment in your video, try performing a hard page refresh to resolve the issue.
How to Perform a Hard Refresh
🔄 A hard refresh forces your browser to reload the page while clearing cached data.
Keyboard Shortcuts for Hard Refresh
Google Chrome (Mac):
Cmd + Shift + RGoogle Chrome (Windows):
Ctrl + Shift + RFirefox (Mac):
Cmd + Shift + RFirefox (Windows):
Ctrl + Shift + RSafari (Mac):
Option + Cmd + E(to empty cache)
For more details, check this guide:
🔗 What is a Hard Refresh? (How to Do a Hard Refresh in Any Browser)
Need Help?
If the issue persists, contact Minvo Support for further assistance.