PocketTouch Setup | MOBO EPOS Help Centre

We should always use User Licensing - this is where the PocketTouch licence is added to the TouchPoint licence.
If the TouchPoint is a rental licence then we can add PocketTouch rental licences via our ICRTouch Partner Portal.
If the TouchPoint licence has been purchased then we need to email support@icrtouch.com with the TouchPoint licence number and request x number of PocketTouch licences be added.

PocketTouch Setup:

Download the PocketTouch app from Google Play or the Apple app store
Install and run PocketTouch
Config - Config - 2552 OK - System Config
- Device name - eg Handheld 1
- Check Master - enter the IP address of the EPoS terminal that is the Check Master (this will need to be a fixed IP address)
- Socket Password - this needs to match the EPoS Terminal
- User Licensing - Yes
- Demo Mode - No
If you want to allow staff to finalise transactions on the hand held then you will need to setup finalise keys for cash or cards
- Config - Config - 2552 OK - Finalise Config
- Config - Config - 2552 OK - Edit Menu - Final

Make sure PAC and PAT are turned OFF (You need to have integrated payments turned on to do this). The Dojo terminal talks directly to PocketTouch and NOT TouchPoint.
If running PocketTouch on a Dojo terminal you will need to configure a card payment option as follows:
PocketTouch > Config > Config > enter 2552 > Press OK:
Edit Finalise Config
- Setup a key for Cards to Use Local EFT (if you change the CASH key to cards then you do not need to edit the menu in the laster step)
- Set Allow Table Payments to YES
Edit Floorplan Config
- AutoNewCheck Enabled - YES (only if you do NOT need a Table #)
Edit EFT Merchant Config
- Enable gratuity? - Yes
Edit Menu
- You need to assign the Local EFT finalise key to the Final menu
  - Tap Sub Menus
  - Tap the arrow right button (from middle row of buttons) to select the Final Menu
  - Scroll the Available Buttons list and tap the finalise key you want to allocate to the menu (it will be highlighted green once tapped)
  - Tap the Add button - the finalise key will now appear in the Final Menu section
  - Tap the finalise key and use the Up / Down buttons to set the position in the menu
  - Tap Save Changes & Exit

TouchPoint Programming > 3.PROGRAM > 2.System Programming > 10.System Configuration
- Set Back Office TCP Socket Password to match PocketTouch
Configure the PocketTouch menu using External Product Groups
- TouchPoint Programming > 3.PROGRAM > 1.PLU > 9.External Product Groups
- Import the prouct groups for the PocketTouch menu
  - > 2.Import Product Groups
    Import From - Keyboard
    Select Import Prdct Groups OK?
    Click the return button
    Click Yes (This will overwrite your existing product groups)
- Configure the PocketTouch external product groups
  - > 1.Product Groups
    You can delete / add products & list PLU's
    You can change button colours