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Get Check Index Error During Final

Jonathan Hutchings avatar
Written by Jonathan Hutchings
Updated over a week ago

Cause:

This error message appears when the check memory is full. This is caused when checks and tables are not cashed off and then maximum open check/table limit is reached.

Solution:

Navigate to TOUCHPOINT > PROGRAMMING > SYSTEM > 2. FILES SIZES

  • This should be done by a Mobo engineer

  • Increase the Check Index size eg if it's 150 then increase to 300

Make sure open checks and tables are cashed off as appropriate.

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