Troubleshooting
Solutions to common problems.
Why is nothing printing on my receipts or kitchen dockets?Why is there no text printing on the receipt printer or kitchen printer dockets?
Dojo - Pay At Table (PAT) Troubleshooting
EFT application not running error message
I cannot take, run or print my End of Day Z Report
“No Check Tracking Master” errorI cannot open tables and the EPOS terminal shows the message “No Check Tracking Master”
Get Check Index Error During Final
Why is my till system flashing device error?
My EPOS system is doing Windows updates. What should I do?
How to Set your EPOS terminal to use DHCP
Server Busy, Please Wait Error Message
How do I stop the cash drawer opening when an order is sent to a kitchen printer?
PocketTouch was closed pending EFT Result! Recover last EFT transaction?
Online order not received but Payment Taken