ℹ️ From 5 June 2023 a change in pricing policy is applied so that any payment made with MOGU will include a fee, which will only vary depending on the payment schedule and whether or not it involves a currency conversion.
✅ Fees will NOT be applied to installments of a payment schedule that is already in operation, i.e. payments that are still pending collection.
The commission is calculated according to the payment provider and the type of plan contracted. The agency may have several providers active for the same currency and MOGU will process the payment through the cheapest one. For example, normally an account in USD will be charged in USD but if you need to charge in MXN, if you have Open Pay activated, MOGU will prioritise the provider as the commission is cheaper.
✅ Recommendation: Create the account in the currency in which you will make most of your payments to optimize your currency exchange costs.
Stripe: for payments in USD and any other currency
Stripe is one of the safest and best providers for online payment transactions. It allows you to process payments in any of the 130 currencies it accepts, so you can charge your international customers more quickly and conveniently.
Please note that if the payment is made in a currency other than the one in which you have set up your account (in this case, MXN), an extra 1% exchange rate fee will be added.
Factors | Stripe (card) |
PREMIUM commission | 3,9% |
BUSINESS commission | 4,2% |
Allowed currencies | More than 130 |
Delivery of funds | 4 - 5 days |
Chargeback* | Yes |
Implementation | Yes |
Virtual POS: for agencies registered in Spain that want to charge also in EUR
If the agency is registered in Spain, your payments in EUR will be charged at a more competitive rate as you will be able to activate your POS as a payment provider and every time you charge in EUR this option will be prioritized over Stripe.
Factors | Virtual POS (card) | Transfers |
PREMIUM commission | 0,60% | 0,15% |
BUSINESS commission | 1,2% | 0,30% |
Allowed currencies | EUR | EUR |
Delivery of funds | 2 days | 1 day |
Chargeback* | Yes | No |
Implementation | From 1/07 | From 1/07 |
OpenPay: for agencies registered in Mexico who want to charge also in MXN
If the agency is registered in Mexico, your MXN charges can be made at a more competitive rate as you can activate OpenPay as a payment provider and every time you charge in MXN this option will be prioritized over Stripe.
Factors | OpenPay (card) | Transfers |
PREMIUM commission | 2,9% | 0,30% |
BUSINESS commission | 3,2% | 0,55% |
Allowed currencies | MXN | MXN |
Delivery of funds | 2-3 days | 2-3 days |
Chargeback* | Yes | No |
Implementation | Next months | Next months |
*Normally card payments give the customer the option to reclaim the amount if they wish. Payment by SEPA transfer (EUR) or SPEI (MXN) does NOT offer this option to the customer and therefore all payments are ALWAYS guaranteed.