Driver availability helps Moovs identify schedule conflicts when an operator assigns a driver to a trip.
Open driver availability
From the Driver App
Open the Driver App menu.
Select Set Availability.
Select Set Availability again to open the web availability calendar.
From the Operator App
Go to Settings > Drivers.
Open the driver.
Open the top-right menu and select Copy Driver App Link.
Open the copied link and select Availability.
Add schedule time
On the calendar, create either:
Available time for the hours the driver normally accepts trips.
Unavailable time for a one-time exception inside an available period.
Choose the start and end date and time. Available time can be one-time or repeat on selected days. Unavailable time is a one-time event and cannot be set to repeat.
How Moovs determines availability
If a driver has never created any availability settings or events, Moovs treats the driver as available.
After a schedule exists, the requested trip time must be fully covered by an available event.
An overlapping unavailable event overrides available time.
Moovs can warn about an availability conflict during assignment. Operators can still review the conflict and decide how to proceed.
What the driver icons mean
Two different sets of icons appear next to a driver. They mean different things, and only one of them is about availability.
Driver response icons (green, yellow, red)
On a reservation, on the dispatch grid, and on driver tracking, the small icon beside an assigned driver shows whether that driver has responded to the trip in the Driver App:
Green checkmark — the driver has accepted the trip in the Driver App.
Yellow refresh (circular arrows) icon — the trip has been assigned and is awaiting the driver’s response. The driver has not accepted or declined it yet.
Red X — the driver has declined the trip.
No icon — no driver is assigned to the trip.
Because this status is stored per trip, the same driver can show a green checkmark on one reservation and a yellow refresh icon on another at the same time. It simply means they have responded to one trip and not yet to the other.
The yellow refresh icon is not an availability warning. It does not mean Moovs failed to calculate the driver’s availability, and it is not caused by a missing trip duration or missing stop times. To clear it, the driver accepts the trip in the Driver App. You can prompt them with a reminder notification to accept or deny pending jobs.
Availability and conflict icons
Availability is shown separately, in the driver list you pick from when assigning a trip. A driver with no conflicts shows no icon at all. Only conflicts are flagged:
Trip Conflict (red) — the driver is already assigned to another trip that overlaps this one.
Availability Conflict (red calendar) — the trip time falls outside the driver’s available schedule, or overlaps unavailable time they have set.
Missing qualification (orange warning triangle) — the driver is missing a qualification required for the trip. Hover the icon to see which one.
These are warnings, not blocks. You can still assign a driver with a conflict after confirming the prompt.
Edit or delete schedule time
Select an event on the calendar to edit or remove it. Removing an event that belongs to a recurring availability setting removes that setting and its generated repeats.