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Understand the Moovs Driver App

See how drivers review assignments, update trip progress, share location, set availability, and complete ride closeout.

Written by Nate

The Moovs Driver App gives drivers the trip information and controls they need on the road while keeping the operator's Dispatch view up to date.

What drivers can do

  • Review upcoming assigned trips.

  • Accept or decline assignments marked Needs Action.

  • Open trip details and navigate to each stop.

  • Record trip progress by starting the trip, marking arrival and departure at stops, and ending the trip.

  • Complete ride closeout information and notes.

  • Set driver availability from the app menu when Driver Availability is enabled.

What operators can see

  • Current trip-status updates in Dispatch.

  • Driver location and ETA information while location tracking is active and the required device permissions are enabled.

  • Arrival and departure activity in the ride report.

  • Driver availability conflicts while assigning or reviewing trips.

Tracking and ride-report detail depend on the driver using the Driver App during the trip and allowing the required location access.

Get a driver started

If the driver cannot sign in, see Troubleshoot Signing In to the Moovs Driver App.

For schedule setup, see Configure driver availability.

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