Making payments
Paying, troubleshooting, and managing your payments.
19 articles
- How to pay with a QR code in Thailand
- 'This is a personal QR code' in Thailand
- What exchange rate does Moreta use?
- Understanding Moreta’s Transaction Fees
- Why is my payment pending?
- Moreta accepts dynamic and static QR codes
- What is the daily sending or transaction limit?
- What is the maximum transaction amount allowed in the app?
- Is there a per-transaction limit on my account?
- Why do some payments process immediately while others get stuck in transit?
- Why did the payment take almost an hour to process?
- Can you check the status of my payment that is processing and has not been received by the shop?
- Is paying with a credit card a cash advance or an online payment?
- What should I do if the QR code I am trying to scan is not working?
- Why can't I pay using a personal QR code in Thailand?
- Why is my transaction being blocked?
- Can you refund my transaction?
- How can I provide a screenshot of the transaction for the refund process?
- How do the exchange rates work?