You can update your payment details anytime through the Account Manager.
Steps to Update Your Billing Info
Open the Moves App
Go to the Profile tab
Tap Manage Subscription
Tap Manage Subscription again (this opens the Account Manager)
Log in using your Moves app email and password
Select Moves Subscription
Tap Payment Method
Tap Edit
Enter your new payment information and Save.
⚠️ Important: Changes made here do not affect in-app purchases made through Apple or Google. If your subscription is managed through Apple or Google, you must update payment info directly through those platforms, using the steps below for guidance: Apple App Store | Google Play Store
💡 Tip: Keeping your billing info up to date ensures uninterrupted access and avoids any delays in your subscription services.
Updating Payment Methods for Apple and Google Managed Subscriptions
Updating Payment Methods for Apple-Managed Subscriptions
If your Moves App subscription is billed through the Apple App Store, you must update your payment method directly in your Apple ID settings. Follow these steps:
Open the App Store on your Apple device.
Go to your profile by tapping your profile picture in the top-right corner.
Select Subscriptions.
Locate your Moves App subscription and update your payment method. Billing changes for Apple-managed subscriptions cannot be made directly in the Moves App.
Updating Payment Methods for Google Play-Managed Subscriptions
If your Moves App subscription is billed through Google Play, you must update your payment method directly through your Google account. Follow these steps:
Open the Google Play Store on your Android device.
Tap your profile icon in the top-right corner.
Select Payments & Subscriptions.
Tap Payment methods and update or add a new payment method. Billing changes for Google Play-managed subscriptions cannot be made directly in the Moves App.
Gift Codes and Credit Card Requirements
Moves App no longer sells gift codes, but codes purchased before this change can still be used. If you have an unredeemed gift code, email a screenshot of your gift code email to support@movesapp.com and our team will apply it for you. A payment method on file is required so your access continues uninterrupted once the gift period ends. You won't be charged until your first renewal date after the credited period.
If you have any questions or need assistance, our Support Team is here to help. Contact us anytime at support@movesapp.com—we're dedicated to making sure you have the best experience possible!