You can update your payment details anytime through the Account Manager.
⚠️ Important: Changes made here do not affect in-app purchases made through Apple or Google. If your subscription is managed through Apple or Google, you must update payment info directly through those platforms, using the steps below for guidance: Apple App Store | Google Play Store
Updating Payment Methods for Apple-Managed Subscriptions
If your Moves App subscription is billed through the Apple App Store, you must update your payment method directly in your Apple ID settings. Follow these steps:
Open the App Store on your Apple device.
Go to your profile by tapping your profile picture in the top-right corner.
Select Subscriptions.
Locate your Moves App subscription and update your payment method. Billing changes for Apple-managed subscriptions cannot be made directly in the Moves App.
Updating Payment Methods for Google Play-Managed Subscriptions
If your Moves App subscription is billed through Google Play, you must update your payment method directly through your Google account. Follow these steps:
Open the Google Play Store on your Android device.
Tap your profile icon in the top-right corner.
Select Payments & Subscriptions.
Tap Payment methods and update or add a new payment method. Billing changes for Google Play-managed subscriptions cannot be made directly in the Moves App.
Steps to Update Your Billing Info
Open the Moves App
Go to the Profile tab
Tap Manage Subscription
Tap Manage Subscription again (this opens the Account Manager)
Log in using your Moves app email and password
Select Moves Subscription
Tap Payment Method
Tap Edit
Enter your new payment information and Save.
💡 Note: If you recently canceled an Apple App Store subscription and are switching to direct billing, it may take up to 24 hours for the cancellation to fully process. During this time, you may not be able to enter your credit card information. Please try again after the processing period.
💡 Tip: Keeping your billing info up to date ensures uninterrupted access and avoids any delays in your subscription services.
Gift Codes and Credit Card Requirements
When using a gift code to start a new subscription, you are required to enter a credit card to keep a payment method on file. You will not be charged until your first renewal date — typically one year after signup for annual plans, or one month after signup for monthly plans. This ensures uninterrupted service once the gift code period ends.
If you have any questions or need assistance, our Support Team is here to help. Contact us anytime at support@movesapp.com—we’re dedicated to making sure you have the best experience possible!