At Moves, we value your privacy and believe you should have control over your personal information. You always have the option to delete your account and all associated data — but please read carefully before proceeding.
⚠️ Important reminders:
Deleting your account is permanent. All workout history, progress, subscriptions, and one-time purchases (like Tighter Together challenges) will be erased and cannot be recovered.
Deleting your account does not cancel billing. If you have an active subscription, you must cancel it separately (through Moves, Apple, or Google) to stop future charges.
For most people, canceling a subscription (instead of deleting your account) is the better choice — it stops billing while preserving your history so you can return anytime.
Canceling vs. Deleting: What’s the Difference?
Cancel Subscription: Stops future charges but keeps your account and workout history. You can come back anytime and pick up where you left off.
Delete Account: Permanently removes your account and all data. This action cannot be undone.
⚠️ Important: Deleting your account does not stop billing. If you have an active subscription, you must first cancel it separately to avoid future charges.
👉 If you only want to cancel your subscription (and keep your data safe so you can return later), click here for instructions.
Step 1 — Cancel Your Subscription
Open the Moves App
Go to the Profile tab
Tap Manage Subscription
Tap Manage Subscription again (this opens the Account Manager)
Log in using your Moves app email and password
Select Moves Subscription
Click Cancel Subscription at the bottom of the page and go through the cancellation prompts
Once your subscription is canceled, the delete option will become available.
Step 2 — Delete Your Account
While still in the Account Manager, scroll down
Tap Delete Account
Confirm the deletion
After confirming, your account and associated data will be permanently removed.
👉 Still unsure? We recommend canceling your subscription first, so your data is safely stored if you decide to come back later.
If you have any questions or need assistance, our Support Team is here to help. Contact us anytime at support@movesapp.com—we’re dedicated to making sure you have the best experience possible!