At Moves, we value your privacy and believe you should have control over your personal information. You always have the option to delete your account and all associated data — but please read carefully before proceeding.
⚠️ Important reminders
Deleting your account is permanent. All workout history, progress, subscriptions, and one-time purchases (like Move Together / Tighter Together challenges) will be erased and cannot be recovered.
Deleting your account does not cancel billing. If you have an active subscription, you must cancel it separately (through Moves, Apple, or Google) to stop future charges.
For most people, canceling a subscription (instead of deleting your account) is the better choice — it stops billing while preserving your history so you can return anytime.
Canceling vs. Deleting: What's the Difference?
Cancel Subscription: Stops future charges but keeps your account and workout history. You can come back anytime and pick up where you left off.
Delete Account: Permanently removes your account and all data. This action cannot be undone.
⚠️ Important: Deleting your account does not stop billing. If you have an active subscription, you must first cancel it separately to avoid future charges.
👉 If you only want to cancel your subscription (and keep your data safe so you can return later), click here for instructions.
Step 1 — Cancel Your Subscription
How you cancel depends on how you originally subscribed. If you're not sure, check your account — Apple and Google subscribers will see a message: "To continue with your account deletion, first you need to cancel your subscription via the App Store or Play Store."
Subscribed through movesapp.com
Open the Moves App
Go to the Profile tab
Tap Manage Subscription
Tap Manage Subscription again (this opens the Account Manager)
Log in using your Moves app email and password
Select Moves Subscription
Click Cancel Subscription at the bottom of the page and go through the cancellation prompts
Subscribed through the Apple App Store
On your iPhone, go to Settings → [your name] → Subscriptions
Tap Moves → Cancel Subscription
Once cancelled, return to the Moves app to continue with account deletion
Subscribed through Google Play
Open the Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions
Tap Moves → Cancel Subscription
Once cancelled, return to the Moves app to continue with account deletion
Once your subscription is canceled, the delete option will become available.
Step 2 — Delete Your Account
While still in the Account Manager, scroll down
Tap Delete Account
Confirm the deletion
After confirming, your account and associated data will be permanently removed. If you still have subscription access remaining, deletion will be scheduled for after your current subscription period ends — you won't lose access you've already paid for.
👉 Still unsure? We recommend canceling your subscription first, so your data is safely stored if you decide to come back later.
If you have any questions or need assistance, our Support Team is here to help. Contact us anytime at support@movesapp.com — we're dedicated to making sure you have the best experience possible!