Shipping Services Used by MPB

We work with courier partners that have set clear and ambitious climate goals and are investing heavily in electric vehicles and sustainable fuels.

FedEx is targeting carbon-neutral operations by 2040, including vehicle electrification, renewable energy, sustainable aviation fuels and carbon sequestration.

MPB Shipping Options

When purchasing used gear from MPB without a trade-in, you can choose from multiple delivery options:

Free No-Hurry Delivery is available for all orders within the contiguous United States. See our Current Processing Times article for the latest estimates.

Expedited Delivery options are available only within the contiguous United States and carry an additional cost based on your location and selected service.

Alaska and Hawaii: Orders are shipped via FedEx Express and have an additional cost.

International Delivery options are available for many countries, with costs varying by destination.

Delivery Pricing & Timeframes

Delivery cost is determined by shipping address and delivery type. The expected delivery date is displayed at checkout.

Delivery Type	Courier	Cost	Delivery ETA (Once Shipped)
Free: No Hurry	FedEx Ground	Free	1-5 Business days
Standard	FedEx Express	$9-29	3 Business days
Express	FedEx Express	$14-39	2 Business days
Priority	FedEx Express	$29-69	1 Business day
Alaska/Hawaii	FedEx Express	$59	3-5 Business Days
International	FedEx International	$59-99	3-8 Business Days

Note: All fees related to international orders, including customs and import duties, are the responsibility of the customer. MPB does not manage these charges—any applicable fees must be settled directly with FedEx once the order has shipped and arrives in the destination country.

Tracking Your Delivery

Once your order has been packed, you will receive an email from MPB with the carrier’s tracking number. This number allows you to:

Track your package in transit.

Set delivery preferences such as safe spaces or driver instructions.

Courier Tracking Links:

FedEx Tracking

Further Information

When Will I Know My Order Has Shipped?

Once your order has been processed, you will receive a dispatch confirmation email with tracking details. Sometimes an order is packed after FedEx has completed the last pickup for the day. In this case, the tracking will go live once FedEx picks up the package the following business day.

Why Isn't My Tracking Number Working?

Tracking numbers may take up to 2-3 hours to activate as carriers scan packages into their systems.

What Time Will My Package Be Delivered?

MPB cannot provide specific delivery time slots, but you may sign up for updates on your delivery directly from FedEx.

Can I update/change my delivery option?

Once an order has been placed, the delivery option cannot be changed.
If an order has not yet reached our Dispatch Team, it can be cancelled and you can then place a new order.

What Is the Cut-off Time for Next Day Delivery?

Orders must be placed before 2pm EST on business days.

Does MPB offer Free Shipping?

Yes, MPB offers free delivery with FedEx Ground on all orders within the contiguous United States. Due to high shipping costs, we charge a $59 shipping fee for orders going to Alaska and Hawaii.

Does MPB US ship internationally?

Yes, MPB US delivers internationally. To confirm if we can ship to you, please begin the checkout process and enter your address.

If you're based in the UK or EU, please place your order through the appropriate MPB site for your country. Each MPB marketplace—US, UK, and EU—operates with its own inventory. This means items cannot be shipped between these regions.

Does MPB deliver to PO boxes, freight forwarders, APO and FPO addresses?

PO Boxes

MPB does not recommend shipping to PO Boxes, as we use FedEx and only USPS delivers directly to PO Boxes. If you still choose to use one:

FedEx will deliver to a third-party location, not the PO Box directly.
- As a result, neither FedEx nor MPB can verify that your package was delivered to you.
If you must ship to a PO Box, format your address like this:
- Line 1: Street address of the staffed post office where your PO Box is located.
- Line 2: Your PO Box number.

For example:

123 Main St

PO Box 456

Beverly Hills, CA 90210

If your billing address is a PO Box, please keep your billing address formatted in the same way as you usually do (i.e., the same exact address your card issuer has on record for you).

Freight Forwarders

MPB does not recommend using freight forwarders (third-party shipping providers), as:

They are often unreliable or inconsistent.
Neither FedEx nor MPB can confirm that your package was successfully delivered.

However, if you're an international customer:

We aim to support delivery to your preferred address whenever possible.
If you plan to use a trusted freight forwarding service, please contact us before placing your order.