Our app uses Apple Health integration to track your activity. To fix the synchronization issue, please make sure that Apple Health app is connected correctly. Here's how:
Open the Apple Health app > go to the "Sharing" tab > tap "Apps" > tap "Calorie Counter" > switch all toggles on.
Note: our app needs both read and write access to Apple Health in order to correctly read and sync workout calories. If only one type of permission is enabled, the app may not be able to fully access the data, and workout data may not display or sync correctly:
2. Tap "Browse" tab > tap "Activity" > tap "Workouts" > scroll down to "Data Sources & Access" > make sure the toggle is also switched on:
3. If you have Apple Watch: Go back to "Summary" tab > tap your "User profile" in the upper-right corner > scroll down to "Devices" > make sure your Apple Watch is connected.
4. Once done, close the Calorie Counter app completely from the system tray and reopen it. Your data should sync shortly.
If the issue persists, please send me screenshots for the same day:
of your workouts data from Apple Health
of your workouts data from our app so we can investigate further.