Our app uses Apple Health to track your activity and workouts. If the data in the app looks different from the one in Apple Health, check the following settings to make sure your data is syncing correctly.
Step 1: Check Apple Health permissions
Open the Apple Health app â go to the Sharing tab â tap Apps â select Calorie Counter.
Make sure all toggles are turned on. The app needs permission to both read and write data:
Step 2: Check your Workout settings
Open Apple Health â go to the Browse tab â tap Activity â tap Workouts â scroll down to Data Sources & Access.
Make sure the permission is also enabled:
Step 3: Check your Apple Watch connection
If you use an Apple Watch, go to the Summary tab â tap your profile icon in the upper-right corner â scroll down to Devices.
Make sure your Apple Watch is listed and connected.
Step 4: Check other data sources
If another app is also sending workout data to Apple Health, it may contribute additional or different records, which can affect the activity data shown in our app.
To check this, go to Apple Health â Workouts â Data Sources & Access and review the listed sources. If another app is contributing workout data, you can either disable its permission to write this data or tap Edit in the top right and press and hold the source to uncheck it and make it inactive.
After making the change, reopen the app and check whether the activity data is now more consistent.
Step 5: Refresh the app
Once you've checked these settings, close the Calorie Counter app completely from the system tray and reopen it.
Your activity data should sync shortly. If the discrepancy remains, check Data Sources & Access again to make sure Apple Health is receiving the correct step data from your preferred source.