When your shipment gets stuck or encounters an error, start by using Automated Shipment Recovery, which resolves most issues quickly with minimal effort. If that doesn’t work, proceed with the Manifest Method, a manual backup process that allows you to complete the shipment through Seller Central. If both methods fail, the final step is to contact support for further assistance.
Shipment Recovery Decision Flow
This flowchart helps you quickly decide which recovery method to use when your shipment gets stuck or encounters an error in AccelerList.
Updated over a week ago
