What do I need to connect my eBay account to AccelerList?
You’ll need an active eBay account that you can successfully sign in to. During the connection process, eBay will ask you to authorize AccelerList to access the information needed for the integration.
How do I connect my eBay account?
In AccelerList, go to:
Settings → Connections → eBay
Follow the prompts to sign in to your eBay account and authorize AccelerList. Make sure you complete the entire authorization process before closing the page.
How do I know if my eBay account is successfully connected?
After completing the authorization, return to the eBay section under Settings → Connections. Your account should show as connected if the authorization was successful.
Why isn't my eBay account connecting?
A connection can fail if the authorization wasn't completed, you signed in to the wrong eBay account, eBay requires additional verification, or there was an issue during the authorization process.
Try connecting the account again and make sure you complete all the steps requested by eBay.
Can I reconnect my eBay account?
Yes. If your eBay connection is no longer working or needs to be reauthorized, you can reconnect your account through the eBay section under Settings → Connections.
Do I need to connect eBay to use AccelerList?
No. You can use AccelerList with Amazon without connecting an eBay account. An eBay connection is needed if you want to use AccelerList's eBay integration and cross-list your inventory to eBay.
What happens after I connect my eBay account?
Once your account is successfully connected and your required eBay settings are configured, you can use AccelerList's eBay cross-listing features to list eligible inventory on eBay.
Do I need to set up my eBay account before cross-listing?
Yes. Make sure the necessary eBay account settings, listing preferences, and policies are properly configured before you begin cross-listing. Missing or incorrect eBay settings can prevent a listing from publishing successfully.
Why did my eBay account become disconnected?
Your connection may occasionally need to be reauthorized because of changes to your eBay account or authorization. If AccelerList shows that your account is no longer connected, try reconnecting it through Settings → Connections → eBay.
What should I do if I still can't connect my account?
If you've tried reconnecting and the issue continues, contact AccelerList Support. Include a screenshot of any error message you receive and a short description of what happens when you try to connect. This will help the support team investigate the issue.