This FAQ covers common questions about maintaining your eBay seller account while using it with AccelerList.
Do I need to maintain my eBay account after connecting it to AccelerList?
Yes. Connecting eBay to AccelerList doesn't replace normal eBay account management. You should continue monitoring your account status, policies, selling limits, notifications, and other important settings directly through eBay.
Can changes to my eBay account affect AccelerList?
Certain changes may affect your integration, particularly changes involving authorization, security, permissions, or important listing settings.
After making significant account changes, check Settings → Connections → eBay in AccelerList to make sure your account is still connected.
What happens if I reach my eBay selling limit?
eBay may prevent additional listings from being published. AccelerList cannot override selling limits established by eBay.
What happens if eBay restricts my account?
A restriction may prevent certain listing or account actions. Review your eBay account for information about the restriction and follow eBay's instructions to resolve it.
Should I regularly review my Business Policies?
Yes. Make sure your shipping, return, and applicable payment settings remain accurate and appropriate for your business.
What if I change my eBay password?
After changing important security or login information, check your AccelerList eBay connection. If your account shows as disconnected or eBay authorization is no longer valid, reconnect the account.
Why did my eBay account become disconnected?
Your authorization may need to be renewed, access may have been revoked, or changes to your eBay account may require reauthorization.
Go to Settings → Connections → eBay and reconnect your account if needed.
Can AccelerList remove an eBay restriction or increase my selling limit?
No. Account restrictions and selling limits are controlled by eBay. These issues generally need to be addressed through your eBay account.
What should I do if everything looks fine on eBay but AccelerList still isn't working?
Contact AccelerList Support and provide the exact error message and, if possible, a screenshot of what you're seeing. This will help the team investigate the issue.