If an employee forgets their password or needs to update it for security reasons, their Employee Account password may need to be reset or changed.
If the Employee Knows Their Current Password
Have the employee log in to their AccelerList Employee Account and check their account or profile settings for an available password-change option.
Follow the on-screen instructions to create and save the new password.
If the Employee Forgot Their Password
From the AccelerList login page, check for the available password recovery or reset option and follow the instructions provided.
Make sure the employee uses the email address associated with their Employee Account when requesting the reset.
Password Reset Not Working?
If the employee doesn't receive the password reset instructions:
Confirm that the correct email address is being used.
Check the Spam or Junk folder.
Make sure the employee is using the email associated with their AccelerList account.
Wait a few minutes before requesting another reset.
If the employee is still unable to reset or change their password, contact AccelerList Support for assistance.
Keep Employee Accounts Secure
Each employee should use their own login information rather than sharing passwords with other team members. When an employee no longer needs access to AccelerList, their account access should also be reviewed or removed.