When cross-listing items to eBay, you may occasionally encounter errors. These usually happen when required fields are missing, settings don’t match eBay’s policies, or account-related configurations need attention.
Below are some of the most common eBay errors, along with simple explanations to help you understand and resolve them:
⚠️ Listing & Data Errors
Error [37]: Input data is invalid
→ Some required fields may be missing or incorrectly formatted.Error [95]: Invalid auction currency
→ The selected currency is not supported for your eBay marketplace.Error [717]: Package weight is not valid or missing
→ Add a valid weight in your shipping details.Error [21917177]: Invalid package dimensions
→ Enter proper length, width, and height values.
📦 Missing Information / Required Fields
Error [21919136]: Minimum photos required (at least 1)
→ Add at least one product image.Error [21916519]: Missing required item specifics
→ Fill out required fields like brand, author, or format.Error [21919301]: UPC is missing
→ Add a UPC or select “Does not apply” if allowed.Error [21919326 / 21919302]: Invalid EAN
→ Check and correct the EAN value.Error [21919303]: Size Type missing
→ Select the appropriate size type if required.
💳 Payment & Policy Issues
Error [21916250]: Return policy not specified
→ Set up your return policy in eBay settings.Error [21916281]: Missing payment method
→ Ensure your payment policy is properly configured.Error [10068 / 815]: PayPal email issue
→ Verify your PayPal email or update your payment settings.Error [21919262]: PayPal address not found
→ Double-check your PayPal email in settings.
🏪 Account & Limits
Error [120]: Seller account not set up
→ Complete your eBay seller account setup.Error [588]: Selling limits exceeded
→ You’ve reached your eBay listing limits—check your account.Error [21919188]: Listing exceeds allowed amount
→ Reduce quantity or request higher limits from eBay.
🔁 Listing Conflicts
Error [21919067]: Duplicate listing policy violation
→ You may already have a similar item listed.Error [240]: Item cannot be listed or modified
→ Could be due to restrictions or policy violations.Error [21916586]: Duplicate variation specifics
→ Ensure each variation is unique.Error [21916587]: Missing variation details
→ Add complete variation names and values.
🚚 Shipping & Other Errors
Error [83]: Invalid listing duration
→ Adjust duration in Advanced Settings.Error [21919177]: Local pickup error
→ Check your shipping or pickup settings.
⚙️ System Error
Error [10007]: Internal application error
→ Temporary issue—try again later.
💡 Final Tip
Most eBay errors are caused by missing information, incorrect settings, or account limitations. Always double-check your listing details and ensure your eBay policies (payment, return, shipping) are fully set up before publishing.