Thank you for your interest in our series — your comfort is our priority.
Please note that progress transfer between the web platform and the app may take some time. If you notice any differences, please make sure you’re signed in with the same account and try refreshing/restarting the app.
If you experience any issues with progress transfer, please contact our support team — we’ll be happy to help.
Please contact our support team via live chat directly on our website or write to us at support@my-drama.com.
3. We kindly ask you to include the following information with your request:
your user ID from the app (located in the profile settings, next to your coin balance)
your email address associated with the subscription
4. Wait for the answer! We'll let you know when your subscription will be transferred.
If you have any questions or difficulties with cancelling your subscription, please contact us at our email address support@my-drama.com. Please keep checking your email, as our support team may request additional information from you to help us better serve you. We will process your request as quickly as we can, but you will never be left without an answer!