Dear viewer! We are glad that you have shown interest in our series. Your comfort is a priority for us, so we have to warn you that the transfer of progress to the app may not work correctly at the moment and we advise you to stay on the web platform https://web.my-drama.com/ to ensure that your subscription works correctly.
If you do decide to transfer your progress to the app, we will be happy to help you with this!
Please contact our support team via live chat directly on our website https://web.my-drama.com/ , or write to us at support@my-drama.com.
3. We kindly ask you to include the following information with your request:
your user ID from the app (located in the profile settings, next to your coin balance)
your email address associated with the subscription
4. Wait for the answer! We'll let you know when your subscription will be transferred.
If you have any questions or difficulties with cancelling your subscription, please contact us at our email address support@my-drama.com. Please keep checking your email, as our support team may request additional information from you to help us better serve you. We will process your request as quickly as we can, but you will never be left without an answer!