Seeing a delay on your reimbursement this week? Don't worry - this is not an error, it's just because the banks are closed on holidays!
If your estimated deposit date falls on Wednesday, December 25th, please note that bank holidays may affect when the funds appear in your account. While myHSA will still send a notification on Wednesday to confirm the approval of your claim, the actual deposit may be delayed due to the banks being closed for Christmas.
When Can You Expect Your Deposit?
Notification Date: Wednesday, December 25th
You will receive an email from myHSA confirming that your claim has been approved.
Deposit Date: By Friday, December 27th
While most deposits are processed on the estimated deposit date in your "view claims tab", the bank closures on Christmas mean the funds may not be available in your account until Friday, December 27th.
What If You Don’t See the Funds by Friday Evening?
If your deposit has not arrived in your account by the evening of Friday, December 27th, please contact us at support@getmyhsa.com for assistance. Our team will investigate the issue and ensure everything is resolved promptly.
We appreciate your understanding and patience during the holiday season!