View Your Banking Information: Log in to your account with myHSA and navigate to your "Settings" tab to view the current bank information we have on record. At first, you'll see asterisks in the place of numbers. Once you click "Edit" you will be able to view the numbers.
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Review and Update Information: Ensure that your banking details, including your account number and routing number, are entered correctly. Even a minor error in these details can lead to a failed transaction. We have an option to upload an image of a cheque for our system to input, or you can input the information in manually. Here is a guide to inputting bank information from a void cheque:
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Seek Assistance if Needed: If you're unsure about the accuracy of your banking information or need help verifying it, don't hesitate to reach out to customer support via support@getmyhsa.com. Remember - don't send your bank information via live chat, as it's through a third party platform. Email is the best way to send your information securely!
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