Managing your claims efficiently is crucial for maintaining accurate records and ensuring that only the necessary expenses are processed. If you need to cancel a claim on myHSA, follow the steps outlined below.
Cancelling a Pending or Approved (Not Yet Paid) Claim
Go to the "View Claims" Tab:
Log in to your myHSA account.
Navigate to the "View Claims" tab to see a list of your submitted claims.
Select the Claim to Cancel:
Find the claim you wish to cancel from the list.
Click the "Edit" button next to the claim.
Cancel the Claim:
Inside the claim details, look for the red button labeled "Cancel."
Click "Cancel" and confirm your decision to cancel the claim.
The claim will then be marked as "Deleted" in your "View Claims" tab and will not be processed further.
Reversing a Paid Claim
If the claim has already been paid out and you need to have it reversed, follow these steps:
Contact Support:
Send an email to support@getmyhsa.com.
In your email, include a request to reverse the claim and provide relevant details such as the claim number and reason for reversal.
Our support team will review your request and assist with reversing the paid claim as needed.
By following these steps, you can ensure that only the correct claims are processed, helping you manage your Health Spending Account more effectively. If you have any questions or need further assistance, please do not hesitate to contact our support team at support@getmyhsa.com or open a live chat!