What is this feature for?
Carrier Mark-Up Rates in Logiwa IO allow 3PLs and fulfillment centers to apply automatic surcharges to shipping costs, ensuring profitability when billing clients. Whether using a fixed fee, a percentage of the carrier’s rate, or customizing rates by client, this feature enables you to recover additional costs or generate revenue from shipping services.
Correctly configuring carrier mark-ups helps eliminate manual calculations and ensures consistent and automated billing practices across your operations.
Configuration: Setting Up the Mark-up Rate
Navigating to the Markup Rate Settings
Go to Integrations > Shipping.
Select the carrier you want to configure mark-up rates for.
Click Edit or Create New.
Go to the Advanced tab.
Scroll down to the Mark-Up Rate section. Here you will find options for setting both general and client-specific markups.
Configuring Markup Rates
Logiwa IO provides two methods for applying markups: General (applies to all clients without a specific rule) and Client-Based (applies only to the selected clients and overrides the general setting).
Option 1: Setting a General Markup Rate
This rate will apply to all shipments for this carrier unless a client-based rate is specified.
In the General Markup section, select the Markup Rate Type.
Percentage: Adds a percentage of the total shipping cost as a markup.
Fixed: Adds a flat fee to the total shipping cost.
Enter the Amount for the markup.
For Percentage: Type the numeral amount directly into the field (e.g., type 15 for a 15% markup). Note: Using the up/down arrow increments the value by 10.
Example: If the carrier rate is $10.00 and you set a Percentage markup of 15, the final rate will be $11.50.
For Fixed: Type the flat fee amount directly into the field (e.g., type 2.50 for a $2.50 fee). Note: Using the up/down arrows may increment the value by 1.
Example: If the carrier rate is $10.00 and you set a Fixed markup of 2.50, the final rate will be $12.50.
Click Save to apply the settings.
Option 2: Setting a Client-Based Markup Rate
Use this option to set unique markup rules for specific clients. This setting will always take priority over the General markup rate for the specified client.
In the Client-Based section, click the Add button.
A new pop-up will appear. From the dropdown menu, select the client you want this rule to apply to.
Choose the Markup Rate Type for that client: Percentage or Fixed.
Enter the Amount for the markup, following the same format as the general rate.
Example 1 (Percentage): You set a client-based based markup percentage to 8. If the carrier rate is $20.00, their final rate will be $21.60.
Example 2 (Fixed): You have an agreement with "Client XYZ" to add a standard handling fee to all shipments. You set their Fixed markup to 3.00. If the carrier rate is $20.00, their final rate will be $23.00.
You can add multiple client-based rules by clicking the Add button again for each client.
Click Save to apply all configured rates.
Frequently Asked Questions
Priority Rule: If a shipment belongs to a client who has a Client-Based markup rate, that rate will always be used. The General markup rate will only be applied to shipments for clients who do not have a specific rule configured.
The system will automatically apply the set markup rate when you generate the labels—no manual steps needed.
If you have rate shopping enabled, the system will use the mark-up added rates when selecting the best option.
When you use the Get Rate function on the Packing or Get Label screens, the displayed rates will include the markup.