Overview
The Photo Capture feature enables warehouse operators to document the condition of inventory during receiving in real-time using mobile devices. This ensures that every receipt is backed by visual evidence, helping to reduce liability, strengthen vendor claims, and provide clear traceability from the moment a pallet hits the dock.
Prerequisites
To use this feature, ensure the following configurations and updates are in place:
User Permissions
To see the photo capture options on mobile receiving screens, users must be assigned a role with the Capture Product Photo permission enabled.
Purchase Order Type Configuration
A "Mandatory Photo Capture During Receiving" toggle has been added to the Purchase Order Type setup. You can control whether photo capture is optional or required at the Purchase Order Type level.
Optional Capture: When disabled, photo capture is optional. This is the default setting.
Mandatory Capture: Enable the Mandatory Photo Capture During Receiving toggle within a PO Type to force users to capture a photo for every receiving line before completing the task. When enabled, item photo capture becomes a required step during mobile receiving for this purchase order type.
Step-by-Step Guide: Optional Photo Capture
This flow applies when the PO Type does not require mandatory photos.
Open Mobile Receiving and scan the PO, Receiving Location and Item Barcode.
If no photo is needed, simply enter the Quantity and tap Receive.
Assess the item. If you choose to document it, tap the Upload Photo button.
Choose your upload method:
Camera: Tap to take a real-time photo of the product.
Gallery: Tap to upload an existing photo from the device storage.
You can upload up to 5 photos per receiving line
Delete: Tap the Trash Can icon. You must confirm the "Discard Selected Photo" alert to finalize the deletion.
Review: Tap a thumbnail to enter the full-screen viewer.
Tap Save to attach the images.
Step-by-Step Guide: Mandatory Photo Capture
This flow applies when the PO Type does require mandatory photos.
Open Mobile Receiving and scan the PO, Receiving Location and Item Barcode.
Tap the Upload Photo button to open the Received Product Photos screen. If you attempt to tap receive without a photo, the system will display a blocking message and open the Received Product Photos screen automatically.
Select your preferred method:
Camera: Use the device camera to snap a photo of the received products.
Gallery: Select an image already saved on your device.
Delete: Tap the Trash Can icon. You must confirm the "Discard Selected Photo" alert to finalize the deletion.
Review: Tap a thumbnail to enter the full-screen viewer.
Once at least one photo (and up to five) is added, tap Save.
Tap Receive. The transaction will now succeed, linking the image to the receiving record.
Step-by-Step Guide: Reviewing Photos on Desktop
Navigate to Inventory > Receiving History.
Review the data grid listing past receiving transactions and locate the PRODUCT PHOTO(S) column in the grid.
In each row of the PRODUCT PHOTO(S) column, small thumbnails display the photos captured.
If a line item has more photos than can be shown, a badge (e.g., +2, +3) indicates the total number of additional images.
Click a thumbnail or the 🔍 icon for a specific row to enlarge the photo(s).
Tips & Best Practices
Supported Workflows: This functionality is fully operational for LP Receiving, Cross-Docking, and Product Receiving.
Note: "One by One" receiving is currently not supported for this functionality.
Photo Compression: The system automatically optimizes your images for storage efficiency based on file size:
Under 3 MB: No compression (100% quality).
3–6 MB: 85% quality.
Larger than 6 MB: 50% quality.
Data Retention: Images are stored in the Logiwa cloud for a 3-month retention period. Ensure you download and archive any photos needed for long-term claims before this period ends.