Encountering a damaged item during receiving may be a hassle, but documenting it shouldn't be. When receiving products, users can easily add information about damage through our app. This article will show you how.
Step-by-Step Guide
During the Receive Product phase of receiving a purchase order, select the 3-Dot menu next to the Receive button.
The Report & Edit section will open. Choose the Report Damaged Product button.
You can now add more information about the damage.
From this section, a number of actions can be taken. These options are:
Add Photo (see the section below for directions)
Adjust Damaged Quantity: Use the -/+ to add or remove damaged quantity one at a time, or manually enter the total using the Quantity field.
Damaged Reason: Select the damage reason from the available options.
Damage Location: Scan or enter the location where the product will be quarantined.
Add Photo
Add Photo
Click this option to add a photo from your device's camera or gallery.
Gallery: Allows the user to select a photo that has been taken.
Camera: Allows the user to take/retake a photo using the device's interface (varies by device).
Once a photo has been added, the user can click the Add Photo area again to add up to 4 more photos, for a total of 5.
Click Done to finish adding photos.
Once you've added the necessary information, click Report & Receive to complete the damage report.
You may now continue with the receiving process.
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