Cancel a Purchase Order

How to cancel a purchase order along with the specific conditions required to cancel.

Brian avatar
Written by Brian
Updated over a week ago

You may need to cancel a purchase order due to invalid information, a mistake during creation, or a number of other reasons. With just a few clicks, you can cancel a purchase order, as long as it is still in the Pending status.

Step-by-Step Guide

  • First, navigate to the Purchase Orders screen.

    • If you cannot find the screen, please use the Search Option on the menu bar.

  • Choose a purchase order or orders with the Pending status.

  • Select Cancel Order.

  • A pop-up asking if you want to cancel the selected order or orders will be displayed.

    • Keep in mind that after cancelling an order, you cannot update it anymore.

  • Click Yes to proceed.

  • You will receive a confirmation message if the order was successfully cancelled.

  • You can also check if the order was cancelled from the table.

  • Alternatively, you can view/edit a specific purchase order with the Pending status and directly click the Cancel Order button in the upper right corner.

  • A pop-up asking if you want to cancel the order will be displayed. Click on Yes to proceed.

  • You can now see if the order status has changed to Cancelled from Pending.

Couldn’t Find What You Were Looking For?

Write to our support team:

Or go to our Help Center and search more documents!

Did this answer your question?