Overview
If a purchase order (PO) was created by mistake or the vendor won’t ship it, you can cancel it or delete it from the Purchase Orders screen. Cancelling keeps the PO on record with the Cancelled status. Deleting removes it.
When to use it
Cancel when you want to keep a record of the PO, for example when the vendor cancelled the order.
Delete when the PO shouldn’t stay on record, for example a duplicate or a test PO.
Prerequisites
To cancel a PO, its status must be Pending.
To delete a PO, its status must be Pending or Cancelled. Started and Completed POs can’t be deleted.
Cancel a purchase order
1. Select the POs
Go to Purchase Orders and select one or more POs with the Pending status.
2. Cancel
Click Cancel Order above the grid, then click Yes in the confirmation pop-up. A confirmation message appears and the status changes to Cancelled.
You can also open a Pending PO and click Cancel Order at the top right.
⚠️ Cancelling can’t be undone. A cancelled PO can’t be edited, received or set back to another status.
Delete a purchase order
1. Select the POs
Go to Purchase Orders and select one or more POs with the Pending or Cancelled status.
2. Delete
Click Delete above the grid, choose Delete Purchase Order and confirm. Logiwa IO shows “You have successfully deleted Purchase orders.”
If a selected PO is Started or Completed, Logiwa IO shows “This Purchase Order status can not be deleted.” The message “Deletion operation has been failed” appears only when a system error stops the deletion.
💡 To remove a single line instead of the whole PO, delete the line from the PO. See Edit a Purchase Order.
Limits
Action | Limit | Example |
Delete POs in bulk | Up to 1,000 POs at once. Each PO can have up to 1,000 lines | Clearing 800 test POs in one action |
Cancel a PO | A PO with up to 2,000 lines | Cancelling a 1,500-line PO the vendor withdrew |
Common questions
What is the difference between Cancel and Delete? Cancel keeps the PO on record with the Cancelled status. Delete removes the PO.
Can I cancel a PO that has already been partly received? Not directly. Once receiving starts, the PO is Started and Logiwa IO shows “A started purchase order cannot be cancelled.” Cancel its receipts in Receiving History first: when nothing is left received, the PO returns to Pending and can be cancelled. See Cancel a Received Line.
Can I reopen a cancelled PO? No. Cancelled is final. Create a new PO instead, or delete the cancelled PO if you don’t need it on record.