Logiwa IO features a number of turnkey integrations, which you can learn about in the Integrations section of our knowledge base.

A custom carrier integration differs from these in that it involves connecting your preferred shipping carrier to our system through our Custom Carrier tool, which requires the use of API to connect our system to yours and the carrier's. Once this connection is made, it enables seamless communication between your system, the carrier, and Logiwa's fulfillment management platform.

You might opt for a custom carrier integration to streamline your shipping processes, leveraging your preferred carrier's services, rates, and functionalities directly within the Logiwa platform. This will empower you to maintain consistency in your shipping workflows while benefiting from Logiwa's comprehensive capabilities, optimizing your logistics operations.

To thoroughly familiarize yourself with what you'll need before setting up a custom carrier, begin by reviewing the Logiwa IO custom carrier model, documents, and sample requests that we provide:

Create endpoints at your end that align with the Logiwa IO custom carrier model. These endpoints will facilitate communication between your system and Logiwa IO.

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Within the Logiwa IO system, create the custom carrier by defining shipping services, packages, insurances, confirmation types, and billing types as per your carrier's specifications.

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Configure a custom carrier setup in the Logiwa IO system and register the endpoint URLs created in the previous step. This ensures seamless communication between your system and Logiwa IO.

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Once setup is complete, you can begin utilizing your custom carrier on Logiwa IO. You can get rates, create labels, void labels, and generate an End-of-Day Report with your custom carrier.

A multi-carrier platform acts as an intermediary between businesses and different shipping carriers. If you'd like to access shipping services from various carriers, including major courier companies, freight providers, and postal services while using Logiwa IO, you can integrate a multi-carrier through our custom carrier process. In fact, setup is quite similar to the standard process.

To thoroughly familiarize yourself with what you'll need before setting up a custom carrier, begin by reviewing the Logiwa IO custom carrier model, documents, and sample requests that we provide:

Create endpoints at your end that align with the Logiwa IO custom carrier model. These endpoints will facilitate communication between your system and Logiwa IO.

Relevant resources:

Within the Logiwa IO system, create a custom carrier data setup for each carrier you intend to use through the multi-carrier platform. Define each carriers' shipping services, packages, insurances, confirmation types, and billing types as per their differing specifications.

You will have a number of data setups, one for each carrier, at the end of this process.

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Create a single custom carrier for the multi-carrier platform that will collect each of these data setups in the Carriers and Services sections and register the endpoint URLs created in the previous step. This ensures seamless communication between your system and Logiwa IO.

You will have one multi-carrier custom carrier setup utilizing multiple data setups at the end of this process.

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Once setup is complete, you can begin utilizing your custom carrier on Logiwa IO. You can get rates, create labels, void labels, and generate an End-of-Day Report with your custom carrier.

Below is a visualization of a working custom carrier, demonstrating what information moves between our system, your system, and the carrier.