Nearo is designed for live instruction and tutoring, including sessions that involve minors, so security is built into how the platform operates from the ground up.
How Nearo protects connections
Nearo protects live audio, video, screen sharing, and remote control sessions by securing data while it is in transit between participants.
Connections between participants are encrypted, which helps prevent unauthorized parties from intercepting live session data.
Nearo does not route meetings through public or shared rooms, and sessions are established only between the intended participants.
How Nearo protects user accounts
Access to Nearo requires an authenticated user account.
Account access is protected by:
Secure login credentials
Session-based authentication
Automatic handling of expired or invalid sessions
Nearo does not support anonymous hosting or open-access accounts, which helps reduce the risk of unauthorized use.
How access to meetings is controlled
Nearo meetings are not publicly discoverable.
Access to a meeting is controlled by:
A direct invite or meeting link
The Nearo application itself
Active approval by the meeting host
Only users who are invited and authenticated can join a Nearo session, and meeting hosts remain in control of the session environment.
How Nearo monitors and responds to issues
Nearo actively monitors its systems to maintain availability and reliability.
Operational safeguards include:
Monitoring for service interruptions or abnormal behavior
Controlled access to production systems
Regular maintenance and updates to supported platforms
When issues occur, they are investigated and resolved to minimize disruption and prevent recurrence.
What Nearo does not do
Clear boundaries are an important part of security and trust.
Nearo does not:
Sell or monetize user or student data
Allow public or open meeting rooms
Provide unrestricted access to meetings without authentication
Run sessions through web browsers or unsupported devices
By limiting how and where Nearo can be accessed, the platform reduces exposure to common security risks.
Security as a baseline, not an afterthought
Nearo’s security practices are designed to support schools, tutors, and organizations that need confidence before approving or paying for a platform.
If you need additional documentation or have specific security requirements as part of an approval process, Nearo support can help provide further clarification.