You can cancel your subscription at any time by using our Billing Management Portal. You can find this portal by clicking on your avatar in the top right, and then selecting Billing.
Note: This is the only way to cancel your subscription and end your membership. Signing out of your account doesn't cancel your account.
When membership charges stop
When membership charges stop
You won't be charged again unless you restart your subscription. If you cancel with time left in your billing period, you can use Nedzo until the subscription cancels automatically at the end of the billing period.
Canceling before end of billing period
Canceling before end of billing period
If you cancel with time left in your billing period, you can use Nedzo until the end of the billing period. To see when your account will close, check your billing details.
How to Cancel Your Subscription (Step-by-step)
If you need to cancel your Nedzo subscription, the process is straightforward and can be completed directly through your account settings. Follow the step-by-step guide below for detailed instructions.
Steps to Cancel Your Subscription
If you are canceling during your free trial period, these steps will apply in the same way, ensuring that no charges will be incurred after cancellation.
Important Policies to Note
FAQs
What happens if I cancel my subscription during the free trial?
If you cancel your subscription during the free trial period, your access will end immediately once the trial period expires. No charges will be made to your account.
Can I resume my subscription after canceling?
Once a subscription is canceled, you will need to start a new subscription to access Nedzo services again. Your previous billing information will not be automatically reinstated.
Having Trouble Cancelling?
If you encounter any issues during the cancellation process or have further questions, contact Nedzo Support directly via the Help Center or through Support Queries available within your user dashboard.