If your charger is not functioning as expected, it may be due to grime, grease, or debris interfering with the connection between the lamp and charger.
To address this:
1. Clean the charging connection
Gently clean the charging pins on the charger and the contact point on the base of the Light Engine using a clean, dry cloth.
2. Inspect for damage
While cleaning, check for any visible damage to the charging pins or contact points, as this can also affect performance.
If the issue persists after cleaning, the charger may have a fault and require repair or replacement.
Need help?
Contact our service team for further assistance:
Our team will help diagnose the issue and arrange any necessary repairs or replacement parts.