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How do I send my files to the Import Team from 'Donor Management'?
How do I send my files to the Import Team from 'Donor Management'?
Updated this week

Once your files have been cleaned and you are confident with their accuracy, you can send them to the Import Team for processing.

Step 1: Navigate to your 'Donor Management' Dashboard

To upload your files, click the 'Yes, I'd Like to Import' button in the blue banner at the top of your 'Donor Management' Dashboard.

Note: If you dismissed the banner above, you can easily access the importer from your 'Donor Management' Dashboard. Just click the 'Settings' tab on the left navigation panel and select 'Imports' from the newly expanded drop-down list!

Step 2: Begin your import

When asked 'How would you like to process with your import?', click the radio button under 'Send us your files'. Click 'Next' to move on to the next step.

Step 3: Upload your file(s)

Next, drag and drop in the files you want to upload or use the 'click here' link to browse and select the files you want to include.

Note: You can also add notes you want to share with the Import team and then click 'Next' in the upper right to complete this process.

Step 4: View your results or exit the importer

With that, you will have successfully submitted your files to our team! We will e-mail you with any questions - so, check your inbox for updates and confirmation when your data import is uploaded into your system and ready for your final review! In the meantime, you can click to view your import results, view all imports, or exit the importer.


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