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Understanding Volunteer Tracking

Updated this week

Feature Overview: Volunteer Tracking

Volunteer Tracking in Network for Good helps your organization manage, track, and engage volunteers (including virtual volunteers) using online tools to streamline your volunteer programs.

Key Capabilities

Track Volunteer Contributions Seamlessly

  • designate contacts as volunteers

  • log hours manually and capture notes

  • view full history directly in contact profiles

Allow Volunteers to Log Hours Themselves

  • share a public self-reporting form (with QR code support)

  • auto-match to existing contacts or create new ones

  • get notified when volunteers submit hours

Get a Complete Picture of Engagement

  • view volunteer activity side-by-side with donation data

  • filter contacts by activity and engagement level

  • add badges to recognize volunteer support

Organize Opportunities & Reach Out

  • create and manage volunteer opportunities

  • report on volunteer activity by opportunity

  • send emails or texts to specific volunteer segments

Gain Access to Insights & Impact at Your Fingertips

With built-in dashboards and filtering tools, you will be able to:

  • quantify the financial value of volunteer time

  • spot and re-engage lapsed volunteers

  • celebrate top contributors

  • discover overlap between donors and volunteers

Feature Availability

If you only use Fundraising Pages (and not Donor Management), this feature will not be available to you at this time.

Coming Soon!

We are rolling this out in three phases:

Milestone 1: Core Volunteer Tools (LIVE)

Start tracking and viewing volunteer data, create opportunities, and communicate with segments.

Milestone 2: Self-Reporting & Insights (September)

Gain access to dashboards, self-logging forms, and contact filters based on activity.

Milestone 3: Automation & Smart Tools (TBA)

Automatically detect lapsed volunteers, queue outreach, and manage engagement settings with ease.

Note: If you only use Fundraising Pages (and not Donor Management), this feature will not be available to you at this time.


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