Bonterra Que and enhanced in-app navigation
This mid to late October release includes continued updates to Bonterra Que for Network for Good, along with improvements to in-app navigation and access to help and support resources.
These changes are designed to create a more consistent experience across Network for Good and make it easier to find support and fundraising guidance when you need it.
Learn more about Bonterra Que by visiting Understanding Bonterra Que in Network for Good
Bonterra Que access and placement updates
Bonterra Que remains available throughout the Network for Good platform to support fundraising planning, donor engagement, and stewardship.
In this release:
The Bonterra Que button is now consistently available across Network for Good, including Fundraising Pages
Access to Bonterra Que has been standardized so customers can launch the assistant from the same location across supported areas
These updates ensure a more reliable and predictable way to access Bonterra Que while working in different parts of the platform.
Changes to help and support access
Help menu removal
The Help menu has been removed from the top navigation in Donor Management, Fundraising Pages, and Auctions.
Using the Resource Center
All help, support, and learning resources are centralized in the Resource Center, which you can access by clicking the question mark icon in the bottom right corner of the screen.
From the Resource Center, you can:
Explore help articles and product documentation
Contact Support or continue existing conversations
View announcements about new features and updates
Share product feedback with the Network for Good team
To learn more, see What is the Resource Center?
Coming Soon!
Bonterra Que: Create an Email
Bonterra Que will continue to expand with new skills, including Create an Email, which will allow users to generate fundraising and donor communication emails directly within the assistant. More details will be shared in the upcoming release notes.
If you have questions about these updates or need help navigating the new experience, access support through the Resource Center by clicking the question mark icon in the bottom right corner of the screen and selecting Contact Support.
