Understanding Bonterra Que in Network for Good

Bonterra Que is an AI-powered assistant built specifically for small to midsize nonprofits using Network for Good. It lives inside your NFG Dashboard and offers real-time, personalized fundraising guidance based on your organization’s data, goals, and fundraising history.

Whether you’re launching your first donor appeal or planning your next Giving Tuesday campaign, Bonterra Que helps you move forward with expert-backed recommendations — no advanced analytics, consulting firm, or data scientist required.

Bonterra Que is designed to help small and midsize nonprofits move faster and fundraise smarter — without needing extra staff, consultants, or time-consuming reports. In this early release, Que focuses on strategic coaching to give you expert-backed, data-informed fundraising guidance, right when you need it.

Here’s what Que can help you with today:

Bonterra Que delivers real-time recommendations based on your organization’s historical data and Bonterra’s nonprofit benchmarks. Whether you're planning a quarterly campaign or looking to improve retention, Que helps you focus your efforts where they’ll have the most impact.

All recommendations are tailored to your specific organization. Que draws from your fundraising history, seasonal trends, and common campaign patterns to give suggestions that make sense for where you are — and where you want to go.

Que is built using insights from more than 90,000 fundraising campaigns across Bonterra’s network. You get access to the same trusted advice experienced consultants would offer — instantly and in-app, no extra cost or configuration needed.

We are currently in Open Beta (via in-app opt-in)! Bonterra Que is free during the early access period while we continue to improve the experience, and can be accessed by users with the following roles:

Absolutely. Trust isn’t a feature—it’s our foundation.

Bonterra Que for NFG is built with the highest standards of security, transparency, and organizational control. Your data is never used to train public models, never shared across customers, and never used outside the bounds of your organizational context.

Que respects and enforces all existing user permissions. Each insight, recommendation, or action generated by Que is based only on the data your organization owns and manages within Network for Good. That data remains your data—and it’s protected by our secure infrastructure and privacy-first architecture.

To improve the experience, Que may learn from anonymous patterns across the Bonterra network—such as which types of campaigns tend to perform best during year-end fundraising. But no individual organization’s data is ever exposed or identifiable in that process.

Backed by AWS infrastructure, Que combines the most secure cloud foundation in the world with one of the most trusted AI models for ethical and explainable AI.

Que is also governed by Bonterra’s internal AI review process and our leadership role in the collaborative. We don’t just talk about ethical AI—we help define it for the sector.

In short: your data stays private, your organization stays in control, and your trust stays intact.

For more information, please check this out for how Bonterra builds trusted, mission-driven AI that's ethical, secure, and sustainable in our Bonterra AI Responsiblity Statement.

While Que has some information about Network for Good features, its main job is to help you fundraise with confidence. It loves brainstorming, analyzing, and strategizing. For detailed instructions on how to use Network for Good or assistance with any issues, reach out to our Support Team!

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