What is a group video?
A group video is a type of personal video message that you can send to more than one person at once, via email.
When should I send a group video?
We recommend using group videos over some other types of video messages when you're looking to send the same message to a group of supporters. For example, you might want to send a group video to invite donors to a special event, or to thank a group of volunteers for participating in a recent program.
How can I send a group video?
You'll first want to click on the "Communication" tab from the left-hand navigation options, and then select the option for "Group Videos."
You then should be directed to enter a subject line, select your audience for the message, and then record the video directly in Donor Management.
You'll also be given the option to watch (and re-record) your video message before you hit send - but once you're ready, you can click that "Send" button to deliver your new video message.
What will the group video look like for my donors?
Your donors should receive an email in their inbox that includes a short message you've drafted, as well as a still image of your video.
Once they click the image in that email (or the link included in the text), that video will open in their web browser and they should be able to view, like, and comment on that video in real-time.