What is the feature availability for Events pages?
Events pages are only available for our All-In-One customers with Donor Management at this time. For our nonprofit customers who currently only utilize Fundraising Pages, you will need to upgrade to our Fundraising Essentials package in order to use these types of event pages.
What specific features are included with Essential Events pages?
Essential Events pages include the following features:
Multiple ticketing or registration options
Livestreaming functionality with virtual attendee chat
In-person event check-in functionality
Ability to create and use “promo codes” or “discount codes”
Real-time giving thermometer
Text-to-Give capabilities
Built-in event invitations
Sponsorship solicitation and management
Multi-channel communication tools
Full integration with Donor Management and Auctions
Custom questions
3% transaction & processing fee
Updated layout design
Do you offer additional support during a live event?
Our standard support hours are Monday through Friday, 8AM to 7PM ET. During that time our agents are able to answer any questions or concerns that you may have surrounding your event.
Additionally, any major outages to our system (planned or otherwise) will be reflected on our Bonterra Status Page, which we recommend that you subscribe to, or bookmark for future reference.
We strongly encourage users with upcoming Events and/or Auctions to attend our related trainings prior to your events, and perform a "test run" prior to the actual day of your event.
Are Events pages limited to events hosted virtually/online?
Nope! Essential Events pages are designed to help you manage all of your events, no matter whether they are held in-person, virtually, or in a hybrid format.
Not what you're looking for?
Go back to the Feature Overview for Events pages.