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Disbursements 101
Updated over a week ago

How does my organization get paid?

So, you’ve created your own Everyday Giving Page or set up your first Essential Event, and your donors are flocking to your website to contribute – but what happens next? How do those donations end up in your organization’s bank account?

That depends on a couple of things: where exactly that donation was made, and what payment processor was used to complete the transaction.

Where Donations Are Made

It’s likely that most of your incoming donations will be made from your own Fundraising Pages, especially if you’ve gone ahead and linked your Giving Homepage to your organization’s website.

However, there are a few other places where folks can make donations towards your organization:

  • Walmart. If you pay for your Walmart purchases online, you’ve probably been prompted to round your total up and donate to a local charity. Through our partnership with Walmart, we process and disburse those rounded-up funds periodically to organizations like yours.

  • NFG Give. Some donors who are familiar with our software may choose to donate through our legacy NFG Giving site. This website lets potential donors search across an extensive list of 501c3 organizations and make a donation – regardless of whether (or not) their chosen charity is a Bonterra customer.

  • ...and more!

If a donation is made through one of these other platforms, it’s possible that those donations may be disbursed separately from donations made through your Fundraising Pages (or that the donations may look a little bit differently from your other funds).

Current Payment Processing Options

We currently have two ways that your donations can be processed and disbursed – through the Network for Good Donor-Advised Fund (also known as the "DAF"), or through Bonterra Payments (powered by Stripe).


Network for Good DAF

Bonterra Payments

Subscription Fee



Transaction Fee


$0.30 per transaction

Disbursement Options



Physical Check


(Direct Deposit)

Disbursement Cycle

Once a month

Five (5) business days from date of transaction

Credit Card Options

Visa, Mastercard, AMEX, Discover

Visa, Mastercard, AMEX, Discover


Refunds are requested and processed internally

Refunds are requested and processed internally

Chargeback Fee

No Additional Fee

$15 Chargeback Fee

Editable Tax Language on Receipts



Are Fiscally Sponsored Organizations Eligible?



So...WHEN do we receive these online donations, then?

Let’s start with disbursements that are coming from the Fundraising Pages you’ve created.

Receiving Disbursements through the DAF

If your Fundraising Pages use the DAF to process donations, then you can expect to have your donations disbursed on the 15th of every month. That disbursement should encompass all donations made in the calendar month prior - meaning that the donation disbursement made on September 15th would be made up of all donations made from August 1st – August 31st.

These disbursements can be mailed to your organization (which can take a few weeks to arrive), or you can set up direct deposit to receive those funds directly into your organization’s bank account on the 15th.

Receiving Disbursements through Bonterra Payments

If your organization has instead opted to use Bonterra Payments as a payment processor on your Fundraising Pages, then your funds will be disbursed on a five-business-day rolling basis directly into your organization’s bank account. This means that a donation made on a Wednesday afternoon will be deposited by the following Wednesday (unfortunately, weekends and holidays don’t count!).

Now, let’s take a look at the other payment processors we’ve discussed, and how their disbursement cycles operate.

Receiving Donations made through Walmart

Donations made by rounding up your total online when shopping at Walmart are collected and disbursed on a quarterly basis.

For more information on making donations through Walmart, please click here.

Receiving Donations made through the NFG Give website

Lastly (but certainly not least!), donations made through the NFG Give website are processed using the Network for Good DAF and all donations collected in a calendar month are disbursed on the 15th of the following month.

(Sound familiar? That’s because this process is the same as donations made through Fundraising Pages and processed through the DAF!)

What address will our disbursement check be mailed to?

We use GuideStar to find and verify addresses for every nonprofit to which we disburse donations. GuideStar’s database uses 990 Forms from the IRS and information directly provided from organizations to provide the most up-to-date information on more than 2.7 million nonprofits.

This means that we’ll mail any physical checks to the address found listed on your organization’s GuideStar profile. If you need to make changes to that address, you’ll want to contact GuideStar directly – we’ll receive and make changes to your address once GuideStar has updated it on their end.

If your check was sent to an incorrect address in error – or the check was never received - you can contact our Support Team and they’ll be able to help get that check re-issued to the right location.

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