Step One: Install JSPrintMangager
After you install NeuoLister itself, this should be your very next step (if you're an FBA seller).
Install JSPPrintManager (this link is also on the Resources Page).
Step Two: Update settings in NL menu
Go to the NeuroLister Menu ("NL" icon in the corner of Chrome).
Choose your printer from the list, and your label size. Then save.
Step Three: Print a test label
Click the "Test Print" button and confirm the label is correct.
If your default printer settings are set correctly, labels should print correctly with no other steps required.
If the label is not formatted correctly, it's an issue with the your printer settings. This is easy to resolve.
Troubleshooting Steps
(These steps are for Windows 11.)
There are two places where the label layout is determined: The NeuroLister settings (which you just set up), and your Windows settings (what we're covering now).
Step One: Go To Control Panel --> Devices & Printers
Step Two: Select “Printers & Scanners”
Step Three: Select your label printer
Step Four: Select "Printer Preferences"
Step Five: Find the page size settings.
This can vary by printer. Here are examples for each of the three major printing makes (Dymo, Zebra, and Rollo).
The commonality between each is locating where the page size is set for each printer. Here are examples:
If you're unsure which to select, the most common FBA label size is 30252.
Step Six: Print a test label and confirm
If the label prints incorrectly, continue on...
Last Resort: Create A New Labels Size
Again, this is only necessary if you followed the previous steps and labels are printing incorrectly.
Step One: Go back to “Printers & Scanners”
Step Two: Scroll down & select “Print Server Properties”
Step Three: Create A New Form
Step Four: Go back and select your label printer
Step Five: Select “Printer Preferences” again
Step Six: Select Advanced (again)
Step Seven: Select the new label size you just created
Step Eight: Print another test label
Step Nine: Edit Dimensions As Needed
FAQ & Troubleshooting
I have a printer other than Rollo, Zebra, or Dymo
That's okay. NeuroLister will work with any printer.
Same protocol applies for all printers:
Select the correct printer & label dimensions in the Neurolister settings.
Set the correct label dimensions in your operating system.
My printer preferences don’t look like the screenshots
If you need to set label dimensions and the screeenshots in our setup guide don't look like what you see, that's okay.
Simply go to "Printer Preferences" (see image below), and look for any option to set label dimensions. There will always be this option, somewhere.
Labels print just slightly off center
Sometimes the label prints almost correct, but it's slightly off-center.
This can often be corrected by choosing a similar, but slightly different label size in the NeuroLister settings. Even if the original dimensions were exactly correct, sometimes selecting a similar but slightly incorrect size will resolve this.
Example: 3.25" x 1.25" label prints slightly off-center. Try selecting 3" x 1" size.
Also remember, if only a parts of the text if cut off - but the full barcode is printed – that is okay. Amazon will accept any item at the FBA warehouse as long as the full barcode is visible.
Labels print across two labels
This is usually a printer calibration issue. Look up the process for calibrating your brand of printer.
Here's an example for Dymo printers.
Labels print the wrong direction
This is due to setting the incorrect dimensions in the NeuroLister settings. Choose the same dimensions, but reversed.
Example: If the dimensions are set at 3.25" x 1.25", select 1.25" x 3.25"
Alternately, change portrait/landscape setting in Printer Preferences on your computer.